Managing notifications

BA Copilot keeps you informed about activity on your process maps through in-app and email notifications. You can customise which notifications you receive and how they are delivered.

Viewing notifications

1. Look for the bell icon in the dashboard header. A badge shows your unread notification count.
2. Click the bell to open the notifications panel and see your recent notifications.
3. Click any notification to navigate directly to the relevant comment, review, or process map.

Notification types

BA Copilot sends notifications for the following events:

• New comment — someone left a comment on a process map you have access to.
• Comment reply — someone replied to a comment thread you are part of.
• Review requested — you have been assigned as a reviewer on a process map.
• Review approved — a reviewer approved a process map you are involved with.
• Changes requested — a reviewer requested changes on a process map you are involved with.

Configuring notification preferences

You can control how you receive each type of notification:

1. Go to Settings from the dashboard sidebar.
2. Select the Notifications section.
3. For each notification type, toggle the delivery channels:
   • In-App — notifications appear in the bell icon panel within BA Copilot.
   • Email — notifications are sent to your account email address.
4. You can enable both channels, one, or neither for each type.

Tip: Notifications are based on your team space access. You only receive notifications for process maps in spaces you have access to. If you are not seeing expected notifications, check that you have the correct space membership.

Email notifications

Email notifications are sent to the email address associated with your BA Copilot account. Each email includes a direct link to the relevant comment or review, so you can jump straight into the conversation without searching for it in the dashboard.