Commenting on process maps

Leave threaded comments on specific elements or the whole process map.

Written By Jack Finnegan

Last updated 3 days ago

Comments let your team discuss process maps directly within BA Copilot. You can leave feedback on the entire map or on specific BPMN elements, and hold threaded conversations to work through questions and suggestions.

Opening the comments panel

  1. Open the process map you want to discuss.
  2. Click Feedback in the top bar.
  3. Switch to the Activity tab to see and create comments.

Commenting on the whole process map

To leave a general comment about the process map, simply type your message in the comment input at the bottom of the Activity panel and submit. This comment will be associated with the process map as a whole rather than a specific element.

Commenting on a specific element

To anchor a comment to a particular task, gateway, event, or other BPMN element:

  1. Click on the element in the diagram to select it.
  2. Open the Feedback panel if it is not already open.
  3. Type your comment and submit.

The comment will be linked to that element, making it easy for others to see exactly what you are referring to.

Threaded replies

You can reply to any existing comment to keep related discussion together. Click Reply on a comment to open a thread, then type your response. Threads help keep conversations organised when multiple topics are being discussed on the same process map.

Emoji reactions

In addition to text replies, you can react to comments with emoji reactions. The available reactions are:

  • Thumbs up
  • Thumbs down
  • Heart
  • Party
  • Smile
  • Thinking

Reactions provide a quick way to acknowledge feedback without writing a full reply.

Version tagging

Each comment is automatically tagged with the version of the process map it was made on (for example, v1 or v2). This makes it clear which version of the diagram a piece of feedback refers to, even as the process map evolves.

Use the Show all versions toggle at the top of the comments panel to see comments from every version in one view. When this toggle is off, you will only see comments for the version you are currently viewing.

Permissions

Commenting permissions depend on your role in the team space:

  • Owners and Collaborators can create comments, reply to threads, and add emoji reactions.
  • Viewers can read all comments but cannot post new comments or react.
Tip: Comments work on both draft and published process maps, so your team can start discussing a map before it is formally published.