Billing currency, refunds and Enterprise

Billing currency

BA Copilot card payments are processed in US dollars (USD). The pricing calculator can show estimated AUD, EUR and GBP equivalents; for card payments, your payment provider performs the conversion and may set its own exchange rate or fee.

Invoice billing is available for qualifying yearly Pro and Enterprise configurations. If a non-USD invoice currency is selected in an eligible invoice request, the quoted local-currency amount shown is honoured for 30 days from the quote date.

Refunds

Cloud subscriptions

BA Copilot does not currently publish a blanket cloud-subscription refund policy. Do not promise that a cloud subscription payment is refundable or non-refundable. Contact support@ba-copilot.com with the account email, charge date and reason for the request so the team can review the case under the applicable terms and law.

Local Edition

The published Local Edition terms allow a refund request within 14 days of purchase only if no licence in the order has been activated. Statutory consumer rights that cannot legally be excluded are unaffected. See Terms of Service.

Enterprise

Enterprise is intended for organisations that need a unified process repository with higher capacity, governance, deployment and support controls. The current pricing page lists:

• All Pro features
• 10 included seats, with 100 generations per seat
• An additional shared pool of 2,000 AI generations
• Up to 100 organisations
• Approval workflows and version history
• A self-hosted deployment option, bring-your-own-LLM, SSO integration and API access
• Priority traffic and priority support

Enterprise is arranged through support@ba-copilot.com. Confirm current pricing, seat counts, deployment and contractual requirements with the team instead of assuming a custom entitlement.